I’ve been pondering an iMedia article titled The Dark Side of Twitter by editor Jim Meskauskas (VP & Director of Online Media for ICON International Inc., an Omnicom company) all morning.
In it, Meskauskas asks, “Will Twitter hurt how we think and, thus, act, and in turn change how we market to one another?” He answers himself, “Maybe.” I agree to “maybe” and I agree that it changes how we market to one another but I disagree to “hurt.”
Twitter doesn’t hurt lives. It’s arguable that twitter will alter our thinking. Considering that world population is about 6.7 billion, twitter’s seven million users are unlikely to have any effect on changing how human beings “think and, thus, act.” Selecting one slice of the social media pie is not the right approach – the effect of social media as a whole or the 4 billion mobile phones in use worldwide might be a more effective argument.
Did Gutenberg’s printing press, the telegraph, the telephone or the Internet change how we think? Yes. Did it hurt how we think. No. It only added to the fodder from which we could learn, grow and interact. Twitter is no different.
It is interesting to see that Meskauskas is another writer who likes to capitalize the “T” in twitter. Twitter is not God. Twitter is not a proper noun. Twitter is twitter. Like SMS or email, twitter is a communications tool. Can twitter hurt us? Only in the way that a tool such as a hammer can hurt you – by misuse – for twitter, that means following uninteresting people. (I touched on this in my post titled I Hate Twitter.)
“Most of the time, the posts I read are not relevant to my life,” Meskauskas says. “They rarely offer a depth of insight on a given subject.” That’s unfortunate for him and a disservice to the readers of his article. If I’m test driving a Ferrari for Car and Driver and don’t know how to drive a stick shift how am I serving the reader?
If you are reading a book you don’t like, you put it down and you get another one. Why read tweets that aren’t relevant to you or your interests? Meskauskas’ argument in this case goes something like this, “I don’t like reading Shakespeare so I don’t like books.” Not a very effective argument or proof that twitter will negatively impact human intellect.
Maybe he needs to choose some different people to follow. If you follow the right people, twitter is a constant feed of headlines from sources that you have selected. You scan newspapers for headlines of interest and flip through magazine pages until something catches your eye. How about that TV remote? Do you surf the 57 channels searching for something to watch? Has that hurt how we think or act?
Does it effect how we market products or services? For sure! Print ads, TV commercials and Internet ads have to capture your attention in a few seconds. How is that different than a tweet? You have a 15 second spot, the flip of a magazine page or you have 140 characters.
Participating in media (blogging, tweeting, uploading videos of their cats), according to Meskauskas, “provides the illusion of participation” and “is physically no different than buying something on eBay or surfing porn.”
What’s the point of noting the PHYSICAL DIFFERENCE between things you do on a computer? Watching TV or reading a book is physically no different than participating in online media. The difference lies in the varying levels intellectual involvement. Watching TV isn’t as creative as writing a blog, shooting and uploading a video of your cat or a shortening a tweet to 140 characters.
Twitter “is not an experience, and it is not a conversation.” To say twitter is not an experience or a conversation shines a light on the way the author uses twitter and links with his statement noted previously, “the posts I read are not relevant to my life.”
He’s right though; twitter is not a conversation – unless YOU make it one. You learn things about those you follow and they learn things about you. From that you can CHOOSE to engage in a conversation with them.
You can have that conversation through twitter or turn to other methods – email, telephone, face-to-face. I’ve done that in many cases. Twitter is the ‘introduction’ in these instances, encouraging and facilitating the conversation. Or you can CHOOSE simply to follow tweets and not engage in conversations.
Reading a book or watching a movie I feel emotions and physical changes in my body – tense muscles and elevated heart rate in suspenseful scenarios for example. Is that not an experience? Maybe Meskauskas needs to define “experience.” Regardless, I feel emotions and physical changes in my body when reading and writing tweets. I laugh out loud at some tweets. Is that less of an experience? I think not.
The author seems to see the world devolving into some scene from the cult film Idiocracy or Kornbluth’s 1951 short story The Marching Morons. The root of all evil, in this case, is twitter which has the power to turn the world into a uniformly mindless mass of humanity. I bet twitter CEO Jack Dorsey and co-founder Biz Stone never imagined they’d be the progenitors of world-without-brain.
Meskauskas points out that, “Twitter’s atomization of human expression means that marketers are faced with the prospect of trying to wedge in on even smaller pieces of communicative action, which ostensibly offers waste-free interlocution. To achieve this, syntax has to be simplified, while at the same time maximizing its semantics; that is, the letters or symbols we use have to represent even greater sets of meaning.” Try to say that in 140 characters or a good old-fashioned elevator pitch….
All that said, Meskauskas still has me thinking about his article and the points he makes. He mentioned a book by Lee Siegel titled “Against the Machine: Being Human in the Age of the Electronic Mob.” that I now want to read. And THAT is the whole point of reading, writing and tweeting about it.
Oh, and, by the way, I found Meskauskas’ article via iMedia’s tweet…. @iMediaTweet