2,000 Opt Ins in Two Weeks?
Read an article with this headline today, “Pizza Hut Campaign Sees 2,000 Opt-Ins in Two Weeks.” Doesn’t seem to impressive to me – 2,000 people?
It’s a piece about how Pizza Hut used mobile to generate buzz about its new Hershey’s Dunkers offering and built a mobile database of consumers to remarket to.
Yes, I totally get that The Hut can remarket to these people and that they double opted in to receive messages from the restaurant. No, I don’t actually know what the campaigns goals and objectives were.
But, 2,000 people? I understand that they are more engaged. I understand that they’re likely to bring someone along to enjoy their Pizza Hut and Dunkers.
Maybe this is only in certain market/markets. 2,000 people across the nation would certainly be deemed a failure. Even so 2,000 people out of one small market, even if it was focused on Teens or some other demo, doesn’t equate to many people in my mind.
I applaud the use of some way, in this instance mobile marketing, to connect with consumers and use their “traditional” advertising to pull people into a closer relationship with the brand.
The article says, “in just two weeks the campaign has received more than 2,000 opt-ins and 54 percent moved on to double-opt-in.” So only 1,000 are really, really engaged. The other 1,000 are only partially engaged?
The first opt-in was for a contest. Then they were sent another text to sign up for offers. Smart move I think. Pizza Hut, according to the article, has been utilizing a few different mobile marketing tactics including an ordering app and other promotions.
I don’t know the pre/post awareness of the new product/s or other metrics used to prove ROI of the campaign. All I have to go on is 2,000/1,000 opt-ins – sorry, it still doesn’t seem impressive to me….
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