Experience – Bicycle & Outdoor Retail
I was going through the file cabinets the other day and found my book of artifacts and resume of bicycle shop and outdoor retail experience. A quick jog through my retail experience in the bicycle and outdoor…
Manager at Richlyn Bike and Fitness (1993-96). Small family shop on the outside, with a warehouse of two hundred or so bicycles in the back, run by National Bicycle Dealers Association president Rich Cohen. A great little shop selling Raleigh, Giant, Bianchi and Schwinn –> with a terrific, pro-IBD owner!
Service Department Manager at Cycle Craft (1993). One summer season as service department manager at one of Cannondale’s largest dealers at the time. We had a stand alone, service location separate from the retail store and I managed about five mechanics during the height of the season.
Mechanic / Manager at Ramapo Valley Cycle (1990-93). Worked with Ramapo Valley Cycle’s owner Bob Holderith when the shop, club and team were at it’s peak. The Ramapo Valley Cycle Club (RVCC) promoted races through out the region and was responsible for bringing mountain biking’s National Championship Series and World Cup to Hunter Mountain in NY’s Catskill Mountains. I also raced pro mountain biking for RVCC for a number of years sponsored by Fuji, Mavic, Campagnolo, Shimano, Pedro’s and others… I was one of two featured instructors for the King of the Mountain skills camp held near Rosendale, NY organized by Bob…
Service Department Manager at Ridgewood Cycle Shop (1987-90). Completed all functions necessary to keep a large repair shop functioning – scheduling, inventory and quality control, allocation of work load, pro bike assembly, pricing. Department completed approximately 1,300 repairs between April and October. Assembled 120 bicycles for Christmas season. This was during the period Ridgewood was a ‘pro shop’ selling DeRosa, Giordana, Grandis, Kestrel and Lemond (Ten Speed Drive). To ‘prove’ we knew what we were doing, we attended numerous bicycle mechanics seminars… including Mavic, New England Cycling Academy, Diadora and others.
Service Tech at Ridgewood Cycle Shop (1986-87). Fixing and assembling bicycles and general silliness. Ridgewood was one of Schwinn’s largest dealers during the 70’s and we also sold a good number of Fuji, Specialized, Fisher and Cannondale bikes. I spent a few days at the United Cycling Federation HQ taking their Mechanics course so I could get my Mechanics license and work with USCF racing teams…
Customer Relations and Warranty Control at Cycles Peugeot USA (1985-86). This wasn’t a retail position but is part of this timeline… Direct contact with dealers and consumers to provide product information and resolve warranty issues. Assembled bicycles for promotional purposes. Here’s a link to a letter from a very satisfied Peugeot consumer I helped…
Sales Person at Campmor (1984-85). Sleeping bags, backpacks and boots – oh my! Put my outdoor experiences – hiking, canoeing, backpacking, cross country skiing, climbing, cycling and camping – to work for Campmor helping customers find the gear they needed to complete their own adventures! This was in the time before Campmor was selling bicycles and just as they started with canoes and kayaks.
Sales and Stock Person in the Sporting Goods Department at K-Mart (1983-84). Blue light special! Sporting goods did not sell bicycles (they were in the toy department) but we had our own register and needed to handle some of our own sales transactions. Respect the department – we also sold guns and ammunition.
Mechanic at Towne Cycle (1983-84). Too many positron cables replaced, too many front freewheeling bikes assembled…. This was a few years before current owner Mike Hoek purchased the shop (with partner Rich Cohen of Richyln Bike & Fitness above). A few years later, Mike bought out Rich and now is sole proprietor.
Bringing it full circle in a way you might find me around my local shop (now called Town Cycle – Mike lost the “e” in Towne somewhere), fixing one of my or my kids bikes, or helping Mike when he’s buried in bicycles deep in the heat of the season.
Posted in Action Sports, Jack of All Trades | 2 Comments



















